Store Policies

Shipping

Orders are generally processed within two to three business days and shipped by UPS or USPS. If you need expedited or special shipping, please contact us before placing your order.

Occasionally, an item may be temporarily unavailable or backordered. If this affects your order, we will contact you with an update as soon as possible.

Online Returns and Exchanges

Qualifying full-price online purchases may be returned within seven days of delivery. Merchandise must be unused, unworn, free from stains or odors, and returned with its original tags and receipt.

Refunds are issued to the original form of payment. Customers are responsible for return-shipping costs, and we recommend using a trackable service. Online purchases may also be returned at our Western Springs store.

Sale merchandise, vintage and antique pieces, seasonal and holiday items, and gift cards are final sale.

Damaged or Defective Items

 Please inspect your order promptly after delivery. If an item arrives damaged or defective, contact us within 48 hours at info@shopclevergirl.com or 708-246-5050 so we can help.

Return Address

Clever Girl
Attn: Returns
907 Burlington Avenue
Western Springs, IL 60558

Questions?

We are always happy to help. Call us Monday through Saturday from 10:00–5:00 Central Time or email info@shopclevergirl.com.